Shipping Details

Domestic Shipping Options

USPS (United States Postal Service)

USPS First Class Mail: Delivery time varies by destination and arrives within 1-5 business days. This method is only available if your order weighs below 15.9 ounces.

USPS Priority Mail: Delivery time varies by destination and arrives within 1-3 business days.

FedEx

FedEx Priority Overnight: Estimated delivery next business day by 12pm to residences (for most locations).

FedEx Standard Overnight: Estimated delivery next business day by 8pm.

FedEx 2Day: Estimated delivery within 1-2 business days.

FedEx Express Saver: Estimated delivery within 1-3 business days.

FedEx Ground/ Home Delivery: Delivery time varies by destination (see map below).

UPS (United Parcel Service)

UPS Next Day Air: Estimated delivery next business day for orders placed before 12pm EST.

UPS 2nd Day Air: Estimated delivery within 1-2 business days for orders placed before 12pm EST.

UPS 3 Day Select: Estimated delivery within 1-3 business days for orders placed before 12pm EST.

UPS Ground: Delivery time varies by destination (see map below).

Domestic Shipping Policy

Customer satisfaction is very important to us. Please note that shipping dates are estimates and are subject to change. Actual delivery dates are subject to factors outside of our control, including delays by the carrier, weather, and other factors.

• We guarantee your package will be shipped within 2 business days (excluding holidays and severe weather conditions).
• All orders are shipped with no signature required.
• All orders are shipped from Bethel, Maine 04217.

International Shipping Options

International Shipping Policy

Customer satisfaction is very important to us. Please note that shipping dates are estimates and are subject to change. Actual delivery dates are subject to factors outside of our control, including delays by the carrier, weather, customs office, review and holding time, and other factors.

• HHI is not responsible for packages lost in delivery.
• HHI is not responsible for any import fees, duties, taxes or delays that may occur.
• It is the customer's responsibility to ensure that the product(s) ordered can be imported into their country. We encourage you to speak with your Customs Office prior to ordering if you have any questions or concerns about importing.
• If for any reason your package is lost or seized by Customs Officials and not returned to HHI, we will not be able to issue a refund. A new order will need to be placed. We suggest choosing a shipping method with a different courier or considering shipping to a different address.
• If for any reason the package is lost or seized by Customs Officials and the package is returned to HHI, we will not be able to reship your order. You will be notified via email that store credit has been issued to your account, minus the original shipping costs. A new order will need to be placed. We suggest choosing a shipping method with a different courier or considering shipping to a different address.

Shipping Perishable Items

• All sales of perishable items are final. No refunds or exchanges can be made on perishable items.
• Orders that contain a perishable item require UPS NEXT DAY AIR delivery.
• We guarantee your package will be shipped within 2 business days (excluding holidays and severe weather conditions).
• Orders that contain a perishable item can only be shipped to US destinations and cannot be sent internationally.
• If an order is placed containing a perishable item after 2pm EST on Thursday, this order will be held until Monday and shipped for next day delivery.
• Perishable items are shipped inside of a cooler with ice pack(s).
• Once you have received your order, please remove the perishable item(s) from the cooler and store at the recommended temperature stated on the product (refrigerators typically meet the recommended storage temperatures).
• It is the customer's responsibility to receive and properly store the product on the day of delivery. HHI will not be held responsible for any damage to this product.