We're Here to Help

How do I track my order?

As soon as your shipping label is created you will be emailed a tracking number. If you cannot find your tracking number, try checking your junk/spam folder or contact [email protected] to speak to someone in our shipping department for assistance.

How much does it cost to ship?

Shipping cost depends on the size of your order, location, and how fast you would like to receive your order. To review your shipping options and associated costs, please add your desired items to your cart and proceed to checkout. From there, you can review shipping costs and select the best option.

Where do we ship?

We ship internationally with minimal exceptions. However, we do not ship perishable items outside of the United States. Some at-home test kits are not available for international shipment, please look in the test section’s FAQ for additional details.

Where do I get my test results?

Test results are posted and stored on our secure client portal. For more information on how to sign up, log in, and access your results, please view this page: https://www.holisticheal.com/dr-amy-yasko-client-portal.

My package is stuck in customs, what can I do?

It is not uncommon for international packages to be delayed in customs. If you feel the delay is not normal, email [email protected] with your name, order number, and tracking number. If you have additional details on the status of your order, including any correspondence that you may have previously had with customs regarding this issue, please include this in your email.