FREQUENTLY ASKED QUESTIONS

Concerning the Hair Elements Test (also referred to as HM, HMT or HT)

What type of sample is needed?

     A hair sample from your head is required.

Can I use anything other than head hair? (Such as eyebrow, facial, pubic, etc.)

     No. Head hair samples only; all other samples will be discarded.

How long do results take to come back from the lab?

     2 weeks in most cases.

Can this test be performed internationally?

     Yes. We have clients across the globe who perform this test.

Is shipping the sample included in the cost of the kit?

    Yes. A prepaid USPS shipping envelope is included. If you opt for a faster, trackable service- the shipping costs are the customer's responsibility. 

     -When shipping via Fedex, DHL, etc, send hair sample to:

Doctor’s Data Inc.

ATTN: Sample Receiving

3755 Illinois Ave

St. Charles, IL

60174-2420

Phone: 630-377-8139

     -When shipping via USPS/ local postal service, send hair sample to:

Doctor’s Data Inc.

ATTN: Sample Receiving

P.O. Box 111

West Chicago, IL 60186-9902

How will the results be provided?

     Results will be emailed.

Can a print-out version of the results be requested?

     No. You may print out the results once you receive them.

Will Dr. Amy personally review my results?

     Yes, results of the Hair Test are personally reviewed and commented on by Dr. Amy.

Can I get my results back before Dr. Amy comments on them?

     No. Results are only emailed after Dr. Amy reviews and comments on them.

How much hair do I need to submit?

     All hair must be at least 1 inch long; with a total weight of .25 grams. It is recommended to cut hair from 5-6 different locations on your head. If the sample does not meet these requirements- the lab will cancel the sample.

What is the best tool/device to use to collect my head hair sample?

     Use scissors only. The use of clippers or a razor could lead to contamination issues- and are not suggested.

If the lab cancels my sample, what happens?

     HHI will send an email informing you of the cancellation. Store credit will also be issued for the cost of the kit. If you wish, you may order a new test and try again to submit a sample that meets the lab’s requirements.

Is a scale included with the kit to weigh my sample?

     Yes.

Should I pull the hair out or do I need to cut it?

     Cutting your hair sample is required, do not pull it out. Cut as close to the scalp as possible.

I just dyed, bleached or permed my hair, can I still run this test?

     Yes, simply check off the box on the requisition form.

Do I need to stop taking supplements before collecting the hair sample?

     No. Keep taking the supplements you are currently taking- as directed by your health care professional.

How can I find a practitioner in my area to discuss my results with?

     If you are looking for a knowledgeable professional in your area or one to work remotely with- please utilize our discussion group on www.CH3Nutrigenomics.com ask (post your question) under the ‘Resources and Groups by Area’ topic.

Is there someone at the office I can call to go over my results with?

     No. Please utilize our discussion group on www.CH3Nutrigenomics.com Dr. Amy or one of our moderators will help to guide you there.

Will my insurance cover this test?

     Any attempt at reimbursement for this test through your insurance company lies solely on the customer.

How can I learn more about this test?

     To learn more about this test, log onto Chapter One in Dr. Amy's New Book Feel Good Biochem