FREQUENTLY ASKED QUESTIONS

Concerning the Bone Resorption Assessment Test

What type of sample is needed?

     Urine.

How long does it take to receive results once the lab receives the sample?

     3-4 weeks in most cases.

Can this test be performed internationally?

    No.

Is shipping the sample included in the cost of the kit?

     Yes. FedEx Priority Overnight shipping materials as well as associated costs are included.

Does the sample need to be refrigerated and/or frozen?

     The urine sample must be frozen solid prior to shipping.

Does the kit come with a cooler and ice brick to return sample?

     Yes. The provided ice brick must be frozen solid prior to shipping. It is imperative that the frozen urine sample & frozen ice brick be placed together inside the cooler. Make sure to return sample/cooler in the corrugated shipping box that the kit comes in- as it provides additional protection for the sample.

How will the results be provided?

     Results will be emailed on a secure email platform.

Can a print-out version of the results be requested?

     No. You may print out the results once you receive them.

Will Dr. Amy personally review my results?

     Yes, results of the Bone Resorption Test are personally reviewed and commented on by Dr. Amy.

Can I get my results back before Dr. Amy comments on them?

     No. Results are only emailed after Dr. Amy reviews and comments on them.

Do I need to stop taking supplements before collecting the urine sample?

     No. Keep taking the supplements you are currently taking- as directed by your health care professional.

How can I find a practitioner in my area to discuss my results with?

     If you are looking for a knowledgeable professional in your area or one to work remotely with- please utilize our discussion group on www.CH3Nutrigenomics.com ask (post your question) under the ‘Resources and Groups by Area’ topic.

Is there someone at the office I can call to go over my results with?

     No. Please utilize our discussion group on www.CH3Nutrigenomics.com Dr. Amy or one of our moderators will help to guide you there.

Will my insurance cover this test?

     Any attempt at reimbursement for this test through your insurance company lies solely on the customer.

How can I learn more about this test?

     To learn more about this test, log onto http://feelgoodbiochem.com/chapter-15