Bone Resorption Assessment Test
FREQUENTLY ASKED QUESTIONS
Will Dr. Amy personally review my results?
If you select "WITH" when ordering a test: Your results will be reviewed and commented on by Dr. Amy at no additional cost.
To avoid any delay, please promptly fill out your Supplement List and Client History Form.
Your Supplement List and Client History Form can be located, saved, submitted, and updated within Your Health Companion.
If you select "WITHOUT" when ordering a test: Your results will not be reviewed by Dr. Amy.
How will the results be provided?
If you select "WITH": As soon as Dr. Amy has made her suggestions, you will be notified via email to log into Your Health Companion for results.
If you select "WITHOUT": As soon as your results arrive from the lab, you will be notified via email to log into Your Health Companion for results.
Your Health Companion is a secure client portal where your current and future test results, Supplement Lists, and Client History Forms will be saved.
If I select "WITH" when ordering a test, can I still get my results back before Dr. Amy comments on them?
No, you will receive results after Dr. Amy reviews and comments.
What type of sample is needed?
How long does it take to receive results once the lab receives the sample?
3-4 weeks in most cases.
Can this test be performed internationally?
Is shipping the sample included in the cost of the kit?
Yes. FedEx Priority Overnight shipping materials as well as associated costs are included.
Does the sample need to be refrigerated and/or frozen?
The urine sample must be frozen solid prior to shipping.
Does the kit come with a cooler and ice brick to return sample?
Yes. The provided ice brick must be frozen solid prior to shipping. It is imperative that the frozen urine sample & frozen ice brick be placed together inside the cooler. Make sure to return sample/cooler in the corrugated shipping box that the kit comes in- as it provides additional protection for the sample.
Can a print-out version of the results be requested?
No. You may print out the results once you receive them.
Do I need to stop taking supplements before collecting the urine sample?
No. Keep taking the supplements you are currently taking- as directed by your health care professional.
How can I find a practitioner in my area to discuss my results with?
If you are looking for a knowledgeable professional in your area or one to work remotely with- please utilize our discussion group on www.CH3Nutrigenomics.com ask (post your question) under the ‘Resources and Groups by Area’ topic.
Is there someone at the office I can call to go over my results with?
No. Please utilize our discussion group on www.CH3Nutrigenomics.com Dr. Amy or one of our moderators will help to guide you there.
Will my insurance cover this test?
Any attempt at reimbursement for this test through your insurance company lies solely on the customer.
How can I learn more about this test?
To learn more about this test, read Chapter 15 in Dr. Amy's free online book.