FREQUENTLY ASKED QUESTIONS
Concerning the Neopterin/ Biopterin Profile Test
What type of sample is needed?
How long does it take to receive results once the lab receives the sample?
3-4 weeks in most cases.
Can this test be performed internationally?
Is shipping the sample included in the cost of the kit?
-If you reside in the US- prepaid FedEx Priority Overnight shipping materials are included.
-If you reside in Canada- prepaid FedEx shipping materials are included.
-If you reside in any other country- shipping costs are your responsibility. Send sample to:
ATTN: Larry Fowler
3425 Corporate Way
Duluth, GA 30096
*Please make sure you return all samples in the corrugated shipping boxes that the kit comes in as it provides additional protection for the samples.
** The sample must arrive to the lab within 5 days of collection date.
Does the kit come with an ice pack?
How will the results be provided?
Results will be emailed on a secure email platform.
Can a print-out version of the results be requested?
No. You may print out the results once you receive them.
Will Dr. Amy personally review my results?
Yes, results of the Neopterin/ Biopterin Profile Test are personally reviewed and commented on by Dr. Amy.
Can I get my results back before Dr. Amy comments on them?
No. Results are only emailed after Dr. Amy reviews and comments on them.
Do I need to stop taking supplements before collecting the urine sample?
No. Keep taking the supplements you are currently taking- as directed by your health care professional.
How can I find a practitioner in my area to discuss my results with?
If you are looking for a knowledgeable professional in your area or one to work remotely with- please utilize our discussion group on www.CH3Nutrigenomics.com ask (post your question) under the ‘Resources and Groups by Area’ topic.
Is there someone at the office I can call to go over my results with?
No. Please utilize our discussion group on www.CH3Nutrigenomics.com Dr. Amy or one of our moderators will help to guide you there.
Will my insurance cover this test?
Any attempt at reimbursement for this test through your insurance company lies solely on the customer.
How can I learn more about this test?
To learn more about this test, log onto http://feelgoodbiochem.com/chapter-14