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Call us: (207) 875-2024 or toll free (800) 768-8744
Monday - Friday 8:30 AM - 4:30 PM EST
FAQs
Where do I get my test results?
Test results are posted and stored on our secure health portal. For more information on how to sign up, log in, and access your results, please visit our Health Portal.
Can someone go over my test results with me?
We do not offer individual test file reviews. If you have chosen to receive test results with Dr. Amy’s client file review, you will receive Dr. Amy’s comments on your test results. If you have additional questions regarding your test results, we suggest working with your health care professional.
Can you type out Dr. Amy’s comments?
If you cannot read Dr. Amy’s handwritten comments, please log in to your health portal and message Dr. Amy’s assistant for help.
How do I know if the lab has received my sample?
You will not be notified when the lab receives your sample, however you will be notified via email when your test results are ready. If you are concerned your test results are taking longer than the estimated turnaround time, please contact info@holistichealth.com, or utilize our online chat, and customer service can contact the lab to check on the status of your sample.
Can I use expired product?
As a company focused on quality, we opt to set best if used by dates so that we can test, examine, and confirm the quality of our products. Most of our products are tested well beyond their stated best by date so we can be confident in their quality. We uphold the quality of our products up to the recommended best if used by date.
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WHOLESALE OPPORTUNITIES
For details on how to carry products and tests in your store or clinic, please call (207) 875-2024 or email inquiry to cassandra.rodway@holistichealth.com. We look forward to working with you.
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